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Unified Commerce

Ensure a cohesive and comprehensive commerce experience by centralizing and supervising all facets, including online and in-store transactions, accounting, order management, and inventory control.

Elevate your business with the Nirmalya Enterprise Platform Suite's unified commerce suite, which combines ecommerce and point-of-sale features to provide a seamless customer experience. By integrating all touchpoints, it simplifies operations and creates personalized shopping experiences. This platform centralizes data for items, inventory, customers, and orders, connecting CRM systems to give a comprehensive view of sales. Easily customize experiences for buyers across multiple channels. Embracing this technology is crucial for enhancing customer experiences in today's constantly changing market. Forward-thinking businesses are recognizing the importance of adopting enhanced capabilities in sales channels, integrating inventory management, collaborating with manufacturers, wholesalers, and distributors, effectively managing retailers, and implementing data-driven loyalty programs.

Business Connectivity

Seamlessly integrate multiple channels and locations within a business, encompassing ecommerce, POS, order management, inventory, financials, and support.

Revolutionize Operations

Unify with a mobile point-of-sale system to empower sales associates with efficient tools and valuable information, enabling them to assist and engage shoppers effectively.

Streamline Fulfilment

Efficiently handle orders from diverse channels, including POS, web, call centre, mobile, and kiosk, through a centralized platform, enabling swift order management.

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Unified

Bringing data, technology & expertise together to transform your business and make future-ready.

Connected

Integrating different varieties of data to enhance transparency, insights, and transform digitally to capitalize on data and innovate without boundaries.

Interoperable

Reliable & Resilient – your platform & partner for digital transformation without limits.

Elevate, Adapt, and Thrive

Experience a multitude of benefits that awaits

  • Enable customers to effortlessly explore, create, and purchase their desired items promptly and effectively through a self-service feature seamlessly integrated into Unified Commerce.
  • Ensure utmost adaptability of your commerce website to cater to the ever-evolving demands of your customers and business.
  • Elevate the connection between buyers and sellers, guaranteeing that the right products reach the appropriate audience.
  • Streamline the technical aspects by seamlessly integrating commerce solutions behind the scenes, creating a cohesive system with a unified data model.
  • Tailoring product recommendations and experiences to suit user preferences and needs, enhancing satisfaction.
  • Enhance search by displaying desired products with personalized recommendations and interactive experiences for authenticated, recognized, or anonymous users.
  • Enable seamless selling and customer engagement through collaborative efforts, regardless of their location and device.
  • Synchronize sales with goals, prioritize transactions through deal analysis and indicators, including expenses, discounts, profit margins, and profitability.
  • Simplify generating documentation by automating the process to create proposals, quotes, and statements of work, engineering documents, data sheets, and contracts.

Prominent attributes to enhance your organization

Nirmalya platform effortlessly integrates financial management and accounting with robust compliance management, resulting in enhanced business performance and improved efficiency of financial close processes, all while substantially minimizing back-office expenses.

B2B & B2C Commerce

Unified Commerce provides a cloud native solution designed as an API-first service, equipped with comprehensive REST support. Whether you prefer utilizing the provided storefront, adopting a completely headless approach, or pursuing a balanced combination, you have the flexibility to choose the deployment option that aligns with your business needs. By integrating commerce solutions seamlessly into a unified data model, you can streamline the technical complexities and establish a cohesive system. Additionally, you can simplify your technology ecosystem and reduce the total cost of ownership without compromising on the advantages of having both B2B and B2C capabilities.

  • Simplify audience categorization, product recommendation, and self-service delivery to customers using a unified platform.
  • Enhance customers' search journey by consistently displaying desired products through personalized recommendations and interactive experiences for users who are authenticated, recognized, or anonymous.
  • Streamline management and consolidate various tasks into a single, user-friendly interface by leveraging unified administrative tools.

B2B Ecommerce

Nirmalya Enterprise Platform Suite's Unified Commerce suite for B2B ecommerce is a powerful tool that helps B2B sellers enhance their online presence and engagement with business buyers. It integrates online stores, in-house sales, distributors, manufacturers, brick-and-mortar locations, and channel partners into a seamless experience within a single platform. This integration leads to consistent customer experiences, streamlined operations, efficient inventory management, and improved customer service. Unified Commerce enables sellers to create user-friendly websites similar to B2C platforms, empowering buyers, simplifying purchasing, and saving time, resulting in strong and prosperous business relationships.

  • Ensure a seamless integration of online stores, in-house sales, distributors, manufacturers, brick-and-mortar locations, and channel partners for a cohesive customer experience.
  • Provide a comprehensive suite within a unified platform to deliver consistent customer experiences, streamline operations, efficiently manage inventory, and enhance customer service.
  • Empower sellers to create user-friendly websites akin to B2C platforms, enabling buyers to simplify purchasing and save time.
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B2C Ecommerce

Nirmalya Enterprise Platform Suite's Unified Commerce suite is designed for B2C ecommerce, offering engaging online experiences for B2C shoppers across all devices. With a range of features, it simplifies the process for shoppers to explore, learn about, and purchase your products. Encourage brand enthusiasts to contribute product reviews and share user-generated content on social platforms. Through seamless integration with the Nirmalya Enterprise Platform Suite, the Unified Commerce suite utilizes a unified database for customer, order, and inventory data, resulting in a consistent and relevant customer experience and real-time business insights. Provide consumers with personalized shopping experiences on any device effortlessly, with features such as image galleries, product comparisons, faceted navigation, advanced site search, social sharing, and ratings and reviews.

  • Drive engagement by motivating loyal customers to submit reviews and share user-generated content on social media.
  • Deliver tailored shopping experiences across all devices, offering capabilities such as image galleries, product comparisons, advanced site search, social sharing, and ratings and reviews.
  • Streamline the shopping journey for customers to browse, research, and buy products, creating immersive online interactions for B2C consumers on any device.
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Streamlined Configuration

Configure empowers to accurately customize product or service offerings and generate professional quotes promptly to cater to customers' pricing requirements. Provide comprehensive self-service encounters across various platforms for the evolving self-reliant buyers. Grant customers the desired flexibility to independently explore and finalize transactions, while also offering access to a representative if needed. Maintain a customer-centric approach by ensuring precise and functional product configurations. Leveraging built-in intelligence, attain the ideal product assortment, even if there are modifications in the product assortment over time.

  • Equip sales teams with efficient and user-friendly instructions to discern customer requirements and propose suitable product suggestions.
  • Enable seamless selling and customer engagement through collaborative efforts, regardless of their location and device.
  • Streamline the configuration procedure by employing a shared product framework to swiftly generate quotations with a single click or serve as a foundation for customization.

Real-time Pricing

Our platform offers smartly crafted pricing and discount details, including optimal price determination, average selling price, price comparison scatterplots, last price paid, and other essential deal comparison analytics. By simplifying pricing variability, your sales team can devote their attention to identifying customer needs and cultivating stronger relationships. Our system also accommodates multiple price books, discretionary discounting, localization, seasonality, promotions, channel pricing, multi-tier pricing, and various other features.

  • Deliver consistent, up-to-the-minute pricing and discounting information to your sales teams, in accordance with prevailing promotions and regulations.
  • Streamline the validation and approval process by automating it, while ensuring that only authorized approvers have access at every stage of the sales procedure.
  • Synchronize sales endeavors with organizational goals and prioritize lucrative transactions through comprehensive deal analysis and performance indicators, including expenses, discounts, profit margins, and overall profitability.

Streamlined Bidding/Quotation

Effortlessly generate professional quotes and proposals with just one click. This efficient process ensures that your proposals are equipped with up-to-date and precise data, enhancing the customer experience by delivering tailor-made, branded proposals. Gone are the days of fragmented information slowing down your sales cycles - our streamlined approach eliminates the piecemeal flow. Seamlessly create dynamic contracts complete with approvals and signature routing; efficiently compare and merge contracts, effectively identifying disparities between versions.

  • Simplify the generation of documentation by automating the process, enabling the creation of comprehensive materials such as proposals, personalized detailed quotes, and statements of work, engineering documents, data sheets, and contracts.
  • Seamlessly collect signatures by fully integrating with top e-signature vendors in the market, ensuring a smooth and effortless process.
  • Enhance the customer experience by delivering personalized and branded proposals that cover all aspects, avoiding the fragmented flow of information that hampers sales cycles.
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Headless Content Management

Think of it as your digital cupboard, storing all your assets and structured content, ready to help you create stunning digital experiences across all channels or touch points. It comes with a centralized asset storehouse at the heart, all loaded with content as a service APIs. Plus, our site builder and an easy-to-use drag-and-drop editor are there to help you whip up the perfect digital experiences for any of your target groups. It is your perfect tool to get the most out of your content and doesn't just make content creation hassle-free, but also aids in distributing it effectively.

  • Streamline collaboration and supervision by uniting diverse members of your content marketing team who possess exceptional skills in workflow management, content storage, and scheduling to maintain organization and efficiency.
  • Expedite the endorsement and publication of meticulously selected, branded content across all customer-facing divisions, including marketers, sellers, and partners with ease and punctuality.
  • Centralize the management of your entire content repertoire, enabling the seamless delivery of brand experiences to any platform thoughour platform that supports every asset, user, and brand encounter, ensuring efficient content distribution.

Take Control of Your Business

Maximize the advantages of the Nirmalya Enterprise Platform suite, which is specifically designed for seamless integration of content management, supply chain management, customer relationship management, financial and billing data, as well as customer and sales data. This platform streamlines the order-to-cash process, leading to shorter sales cycles and increased accuracy, ultimately resulting in higher revenue generation. Additionally, take advantage of centralizing all aspects of your business operations within the comprehensive Nirmalya Enterprise Platform suite to accelerate business growth, boost sales figures, and optimize resource allocation.

  • Elevate the value of your products and services while nurturing long-term relationships and driving continuous revenue growth for your company.
  • Gain in-depth understanding of your organizational performance by utilizing preconfigured cross-functional analytics that cover all aspects of your business operations.
  • Increase the effectiveness of your offerings and nurture enduring customer relationships through consistent revenue streams for your business.
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Dashboard and Analytics

Business intelligence platform is highly robust and provides valuable insights for both B2B and B2C commerce ventures though streamlining operations, gaining comprehensive insights, leveraging analytics, and ensuring data security, businesses can achieve growth and success. Whether operating in the B2B or B2C space, a unified dashboard and analytics system is crucial to thrive. This system amalgamates data from various sources, including sales transactions, customer behavior, and marketing campaigns, and presents it in an easily understandable visual format. By embracing this integrated approach, businesses are empowered to make informed decisions, deliver exceptional customer experiences, and stay ahead in the competitive marketplace.

  • Obtain a comprehensive perspective on vital metrics and performance indicators, facilitating data-informed decision-making and strategy optimization for businesses.
  • Empower executives to make proactive choices by streamlining marketing campaigns, fine-tuning pricing strategies, or identifying novel business prospects.
  • Uncover bottlenecks, inefficiencies, or areas requiring enhancement in order to optimize supply chain, inventory management, and order fulfillment processes for businesses.
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Resolving a wide range of challenges

Cohesive Experiences

Merge the online and in-store purchasing journeys by utilizing a single platform that stores customer, order, and inventory data, eliminating fragmentation.

Order Processing

Streamline the management of orders in one centralized system to ensure prompt and efficient delivery, resulting in enhanced customer satisfaction and increased profitability.

Optimize Supplier

Establish robust connections between global supply and distribution networks to foster real-time information exchange, improved coordination, quicker response times, and reduced time to market.

Data Consolidation

Attain a comprehensive, real-time overview of your business operations by merging disparate sources of customer, order, and inventory data into one cohesive repository.

Understand Customers

Gain a holistic, cross-channel perspective of each individual customer, enabling consistent and tailored service, fostering loyalty, nurturing relationships, and maximizing lifetime value.

Real-time Insight

Synchronize inventory, order, and fulfilment data seamlessly across various online marketplaces, ecommerce storefronts, point of sale systems, and third-party logistics providers.

Accelerated Value Realization

Our implementation strategy is designed to ensure that your business operations undergo a swift and seamless transformation, resulting in faster time to value. Our experienced consultants utilize a structured approach that combines extensive industry knowledge with the latest implementation techniques. This enables you to expedite the deployment of our powerful solution and experience a rapid return on investment.

Through our streamlined process, you can optimize productivity and streamline business processes with minimal disruption. We have consolidated the expertise gained from global deployments into a set of leading practices, providing a clear path to success and delivering rapid business value.

With Nirmalya, you can confidently expect to go live within a predictable timeframe through smart, stepped implementations.

How much does it cost?

Nirmalya offers its services to companies of all sizes, including startups, fast-growing businesses, medium-sized enterprises, large corporations, and non-profit organizations. We assist these companies in streamlining their operational capabilities without the need for significant capital and operational expenditures. By eliminating the burden of maintaining an Enterprise Resource Planning system, which typically involves investments in manpower, hardware, and software, we help companies focus on their core activities.

Our collaboration with companies involves an initial setup fee for implementation, followed by an annual license fee based on the modules chosen by the customer for implementation. As businesses expand, customers have the flexibility to incorporate new modules as needed.

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