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B2C Ecommerce

Enhance online user experiences on a B2C ecommerce platform by incorporating capabilities like effective site search, SEO optimization, and shopper engagement to increase conversions and raise average order values.

Nirmalya Enterprise Platform Suite's Unified Commerce suite is designed for B2C ecommerce, offering engaging online experiences for B2C shoppers across all devices. With a range of features, it simplifies the process for shoppers to explore, learn about, and purchase your products. Encourage brand enthusiasts to contribute product reviews and share user-generated content on social platforms. Through seamless integration with the Nirmalya Enterprise Platform Suite, the Unified Commerce suite utilizes a unified database for customer, order, and inventory data, resulting in a consistent and relevant customer experience and real-time business insights. Provide consumers with personalized shopping experiences on any device effortlessly, with features such as image galleries, product comparisons, faceted navigation, advanced site search, social sharing, and ratings and reviews.

Streamlined Platform

Streamline your operations by integrating ecommerce, POS, inventory, order management, financials, and support on one unified platform.

Cross-Device Compatibility

Create content effortlessly using responsive design that adjusts to different devices, guaranteeing a smooth user experience.

Seamless Customization

Enhance your site's functionality with ease using both native and third-party extensions, without the need for extensive development work.

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Unified

Bringing data, technology & expertise together to transform your business and make future-ready.

Connected

Integrating different varieties of data to enhance transparency, insights, and transform digitally to capitalize on data and innovate without boundaries.

Interoperable

Reliable & Resilient – your platform & partner for digital transformation without limits.

Streamline, Maximize, and Prevail

Experience a multitude of benefits that awaits

  • Gain a comprehensive, omnichannel perspective of each customer to deliver uniform and customized support, foster loyalty, enhance connections, and increase long-term worth.
  • Create responsive content that seamlessly adjusts to various devices, ensuring a smooth user experience.
  • Unify ecommerce, POS, inventory, order management, financials, and support to eliminate integration issues between systems.
  • Use responsive design to easily adapt site screen sizes and capabilities for different devices.
  • Make website modifications, run promotions, and add extensions as needed.
  • Automatically sync website orders with inventory data for real-time inventory level updates.
  • Fulfill orders quickly, efficiently, and profitably with centralized order management.
  • Enhance customer retention by allowing users to track orders, request returns, and submit inquiries without contacting customer support.

Prominent attributes to enhance your organization

Create distinctive branded shopping experiences that are relevant and captivating, driving conversions and fostering business growth.

Retail Shop

Nirmalya Enterprise Platform Suite's Unified Commerce suite, tailored for B2C ecommerce providers, offers a range of meticulously crafted, mobile-optimized themes within the Storefront feature. These themes are thoughtfully designed to encapsulate and elevate your brand identity seamlessly. Enhancing the shopping experience for customers, the suite ensures easy product discovery, thorough product details, and streamlined purchasing processes through features like alternative images, product comparisons, saved shopping carts, and personalized lists. The suite's robust site search capabilities, coupled with user-friendly faceted navigation, empower shoppers to swiftly locate their desired items. With the incorporation of intelligent product recommendations fueled by advanced predictive algorithms, merchants can effortlessly showcase tailored upsells, cross-sells, and complementary items to cater to each individual shopper's preferences and needs effectively.

  • Enhance the shopping experience by utilizing mobile-optimized themes that improve product discovery and streamline the purchasing process while also reinforcing brand identity.
  • Provide robust site search capabilities and user-friendly faceted navigation, offering features such as alternative images, product comparisons, saved shopping carts, and personalized lists.
  • Offer tailored upsells, cross-sells, and complementary items to cater to individual shopper preferences, utilizing intelligent product recommendations powered by advanced predictive algorithms.

Customer Account

Nirmalya Enterprise Platform Suite's Unified Commerce suite offers a seamless experience for B2C ecommerce, providing customers with the convenience of creating personalized accounts. This sophisticated system allows shoppers to save crucial details and preferences, manage their address books, secure payment methods, and access a comprehensive view of their order histories. Moreover, customers can effortlessly create wish lists, submit returns, and expedite the process of reordering items they have previously purchased. With a focus on enhancing user experience and facilitating efficient transactions, the customer account feature is a valuable component of innovative platform.

  • Enable the saving of details and preferences, organization of address books, and safeguarding of payment methods.
  • Grant users access to detailed order histories, including wish lists, return requests, and effortless reordering of past purchases.
  • Emphasize a user-centric approach to enhance the overall experience and streamline transactions.

Cart and Checkout

Nirmalya Enterprise Platform Suite's Unified Commerce suite is meticulously crafted to enhance the B2C ecommerce experience through its robust Cart and Checkout features. The persistent cart offered ensures a seamless shopping journey, allowing users to effortlessly complete their orders as guests or registered members. By providing various payment options such as credit card, promotional code, and gift cards, Nirmalya Enterprise Platform Suite caters to diverse customer preferences. Moreover, the suite prioritizes security by offering HTTPS support, integrating with leading payment gateways for real-time credit card processing compliance, and implementing multilevel fraud protection measures, guaranteeing a safe and secure shopping environment for all users.

  • Ensure a smooth shopping experience with persistent cart functionality, allowing users to finalize orders as guests or registered members.
  • Provide multiple payment options such as credit cards, promotional codes, and gift cards.
  • Implement HTTPS support, integration with top payment gateways, and security measures for fraud protection to prioritize user security.

Smart Recommendations

By leveraging the Smart Recommendations for Items feature of the Nirmalya Enterprise Platform Suite's Unified Commerce suite, B2C ecommerce businesses can effectively utilize customer purchase history and buying behavior to drive sales growth. AI technology is applied to deliver personalized product recommendations that are specifically tailored to increase average order size and order frequency. These configurable recommendations, such as "people who bought A also bought B" and items the shopper has likely not explored, provide a seamless and personalized shopping experience for customers. By utilizing these data-driven insights, businesses can enhance customer engagement and drive sales growth on their ecommerce platforms.

  • Utilize AI technology to provide custom product suggestions based on customer purchase history and behavior, in order to boost sales.
  • Tailor recommendations to encourage higher average order size and purchase frequency.
  • Offer a personalized shopping experience to enhance customer engagement and drive sales growth across ecommerce platforms.

Marketing

Nirmalya Enterprise Platform Suite's Unified Commerce suite is a powerhouse for marketing success, offering a range of tools to enhance SEO. By customizing title tags, meta tags, SEO-friendly URLs, and implementing Schema.org markups, businesses can significantly increase click-through rates and improve search engine visibility. Furthermore, the platform's flexibility in providing discount and promotion options elevates engagement, fosters loyalty, and drives sales. By empowering brand enthusiasts to share user-generated content and product reviews seamlessly across social networks, ensures a comprehensive marketing strategy that resonates with modern consumers.

  • Empower customers with customizable discount and promotion options to boost engagement, foster loyalty, and drive sales.
  • Facilitate easy sharing of user-generated content and product reviews on social media platforms.
  • Implement a holistic marketing strategy to effectively connect with today's discerning consumers.
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Dashboard and Analytics

Nirmalya Enterprise Platform Suite's Unified Commerce suite empowers businesses to boost sales and enhance website performance through robust ecommerce dashboards, predefined reports, and key performance indicators. By utilizing advanced Reporting and Analytics features, businesses can monitor every facet of their website in real-time, from online traffic and lead generation to page load times and web orders. Gain valuable insights into shopper behavior, such as acquisition source, items browsed, and cart additions, to tailor sales and marketing strategies effectively. With the ability to track metrics like average items per order and top requested wish list items, businesses can make data-driven decisions to optimize performance and drive revenue growth.

  • Enable businesses to keep track of website performance in real-time through dashboards, predefined reports, and key performance indicators.
  • Obtain valuable insights into shopper behavior, acquisition sources, items viewed, and products added to cart in order to customize sales and marketing strategies.
  • Monitor metrics such as average items per order and most popular wish list items to guide data-driven decisions and boost revenue growth.
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Resolving a wide range of challenges

Unified

Utilize responsive design to create content once and automatically adjust site screen sizes and capabilities for various devices.

Customization

Add new site features and functionality effortlessly with native and third-party extensions, no development required.

Maintain Relevance

Modify your website, run different promotions, or add extensions easily as business needs evolve to meet changing customer expectations.

Real-Time Inventory

Sync website orders with inventory data for accurate, real-time status of inventory levels.

Order Processing

Fulfill orders quickly and efficiently with centralized order management, boosting customer satisfaction and lifetime value.

Customer Service

Enable users to track order status, request returns, and submit inquiries without having to call customer support, improving customer retention.

Nirmalya has been able to help us delivering consistent employee experience across all locations to bind everybody together and give every employee the same experience

Sunil Das | CEO, News7 & Prameya

Accelerated Value Realization

Our implementation strategy is designed to ensure that your business operations undergo a swift and seamless transformation, resulting in faster time to value. Our experienced consultants utilize a structured approach that combines extensive industry knowledge with the latest implementation techniques. This enables you to expedite the deployment of our powerful solution and experience a rapid return on investment.

Through our streamlined process, you can optimize productivity and streamline business processes with minimal disruption. We have consolidated the expertise gained from global deployments into a set of leading practices, providing a clear path to success and delivering rapid business value.

With Nirmalya, you can confidently expect to go live within a predictable timeframe through smart, stepped implementations.

How Much It Cost?

Nirmalya offers its services to companies of all sizes, including startups, fast-growing businesses, medium-sized enterprises, large corporations, and non-profit organizations. We assist these companies in streamlining their operational capabilities without the need for significant capital and operational expenditures. By eliminating the burden of maintaining an Enterprise Resource Planning system, which typically involves investments in manpower, hardware, and software, we help companies focus on their core activities.

Our collaboration with companies involves an initial setup fee for implementation, followed by an annual license fee based on the modules chosen by the customer for implementation. As businesses expand, customers have the flexibility to incorporate new modules as needed.

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