Order Management

Utilize the Manage Sales Orders Versions for the creation, modification, and display of sales orders swiftly and effortlessly.
Automated business process on the basis of order type, a designated business procedure will be initiated, pre-configured with relevant default values.
View imperative sales order information on an object page and verify the details for situation handling.
Obtain a holistic perspective of all pertinent sales orders, accompanied by their key data.
Review compiled sales data for a specific time period to gain an insight into the business documents of a particular customer.
Develop and uphold work processes for the sanction of sales orders and alternative sales documents.
Implement APIs for sales orders and other sales documents to establish a seamless connection of business processes across your system landscape.
Employ payment cards and external payments in relation to sales orders and other sales documents.
Streamline processes to reduce inefficiencies and errors, guaranteeing prompt and error-free order fulfilment.
Customize fulfilment guidelines to enhance efficiency across various locations, such as warehouses, stores, and suppliers.
Determine the most suitable shipping destination by considering proximity or product availability, allowing for optimal delivery.

Multichannel Order Management

Elevate your customers' satisfaction to new heights with our advanced multichannel order management system. It offers shoppers the freedom to purchase products from any location, effortlessly collect their orders from anywhere, and conveniently return items as needed. Seamlessly integrate a wide range of fulfilment options, including direct shipping from the warehouse, store fulfilment, and drop shipping, while driving profitability for your business. Achieve full inventory visibility across all channels, effectively orchestrate orders, and monitor the entire order life cycle through intuitive dashboards. With our intelligent system, you can make informed decisions on order fulfilment, taking into account global inventory availability and predefined business rules. Stay ahead of your customers' delivery expectations by delivering the perfect order every time.

Multichannel order management enables businesses to effectively meet customer expectations while supporting numerous fulfilment choices, ultimately driving profitability.
Efficiently direct orders to the most cost-effective or geographically suitable fulfilment centres, reducing shipping expenses and transit durations.
Provide a shopping experience that fosters customer loyalty, resulting in increased purchases and advocacy for the brand.

Sales Order Management

Experience enhanced efficiency and improved cash flow with our sales order management software. By automating the entire order-to-cash process, including order receiving, approval, scheduling, fulfilment, tracking, and payment collection, it eliminates manual bottlenecks and enhances productivity. Define customized rules for order handling to automate daily tasks and streamline operations. With our system, you can fulfil orders quickly and accurately, supporting timely invoicing and payments. Say goodbye to errors and delays, and optimize your processes for on-time delivery and budget compliance.

Enhance productivity by implementing personalized, predefined rules that automate time-consuming tasks, freeing up staff to focus on more strategic initiatives.
Gain comprehensive understanding of profit implications by accessing up-to-date cost and gross profit information as sales orders are inputted, enabling businesses to make informed decisions.
Employ workflow automation and user permission settings to ensure seamless progression of approvals, while continuously monitoring progress in real time.

Goods Return Management

Experience a seamless returns management process and enhance your profitability by harnessing the power of our order management feature. Our innovative solution simplifies the returns process, enabling swift integration of returned items into your inventory, making them readily available for sale. With our comprehensive capabilities, you can effortlessly accept returns from all channels, facilitate smooth exchanges, effectively manage credits, and establish tailored returns process rules. Say goodbye to the challenges of dealing with disparate systems, as our advanced system ensures accurate returns management, allowing saleable items to swiftly re-enter your available-to-promise inventory without any delays. Elevate your customers' experience with streamlined returns and exchanges, while maintaining control over the credit process through customizable rules that cater to returns from multiple channels.

Equip customer service representatives with comprehensive information and real-time inventory updates enables them to propose alternative products and fulfilment choices in order to convert return situations into exchanges.
Ensure streamlined and consistent return and exchange processes across various sales channels by implementing a singular, integrated system.
Enhance efficiency by swiftly inspecting items returned in-store, making them immediately accessible in inventory across all channels.

Pricing Management

Streamline your pricing operations and boost your bottom line with our comprehensive pricing management feature. Simplify the process of managing, controlling, and updating prices by utilizing our centralized platform. With the ability to define and maintain multiple pricing strategies, you can cater to various customer segments and specific currency requirements effortlessly. Our powerful promotion engine adds another dimension to your profitability, allowing you to create customized promotions across all sales channels. From brick-and-mortar stores to online platforms and contact centres, our platform ensures a consistent and compelling customer experience. Leverage the invaluable data provided to evaluate the effectiveness of your pricing strategies and make data-driven decisions to maximize your profits.

Generate exclusive offers intended to incentivize customers towards product purchases though promotional activities effectively clear slow-moving inventory, boost sales, and acknowledge esteemed clientele.
Implement diverse pricing tiers alongside customer- and currency-specific pricing structures to guarantee accurate charges for customers.
Extend discounts and promotions to facilitate the sale of surplus stock prior to expiration or obsolescence, preventing it from turning into obsolete inventory.

Dashboard and Analytics

Transform your business operations with Nirmalya's real-time gross profit analysis platform designed to help organizations to accelerate their profit. By giving you immediate access to estimated gross profitability percentages on orders as they are inputted, you can make informed decisions for greater financial success. Choose from a range of costing methods including last receipt, average, standard, and defined to analyse each line item and ensure it aligns with your profitability goals. Monitoring ASP, MRR, LTV, AND CAC helps understanding price dynamics and customer acquisition cost.

Improve sales forecasting accuracy, inventory planning, resource management, and sales strategies by analysing historical sales data and market trends.
Customize sales and marketing strategies to align with customer preferences, behaviours, and purchasing patterns to better meet their needs.
Identify areas for enhancement and implement strategies to enhance sales productivity and effectiveness by monitoring key sales metrics and performance.

Our implementation strategy is designed to ensure that your business operations undergo a swift and seamless transformation, resulting in faster time to value. Our experienced consultants utilize a structured approach that combines extensive industry knowledge with the latest implementation techniques. This enables you to expedite the deployment of our powerful solution and experience a rapid return on investment.

Through our streamlined process, you can optimize productivity and streamline business processes with minimal disruption. We have consolidated the expertise gained from global deployments into a set of leading practices, providing a clear path to success and delivering rapid business value.

With Nirmalya, you can confidently expect to go live within a predictable timeframe through smart, stepped implementations.

Nirmalya offers its services to companies of all sizes, including startups, fast-growing businesses, medium-sized enterprises, large corporations, and non-profit organizations. We assist these companies in streamlining their operational capabilities without the need for significant capital and operational expenditures. By eliminating the burden of maintaining an Enterprise Resource Planning system, which typically involves investments in manpower, hardware, and software, we help companies focus on their core activities.

Our collaboration with companies involves an initial setup fee for implementation, followed by an annual license fee based on the modules chosen by the customer for implementation. As businesses expand, customers have the flexibility to incorporate new modules as needed.