Multichannel Order Management

Process orders from all channels and fulfill them using the most appropriate options available.
Enhance customer loyalty and boost sales by utilizing cross-channel inventory and order management, along with customizable fulfillment solutions.
Enhance inventory and order management efficiency by utilizing global inventory visibility and automated, customizable order management workflows.
Gain a detailed understanding of customer interactions and purchases, along with full insight into current stock levels.
Provide employees with centralized tools that consolidate all information to ensure exceptional customer service and exceptional omnichannel experiences.
Reduce shipping expenses and delivery times by automatically directing orders to the nearest facility.
Improve efficiency by implementing pre-established rules and workflows to automate the fulfillment process.
Ensure you never miss a sale with inventory visibility spanning all locations and channels.

Order Orchestration

Nirmalya Enterprise Platform Suite allows you to automate and manage all aspects of the order lifecycle, from capturing and validating orders to releasing them, confirming shipments, communicating with customers, and processing payments. This helps ensure that you fulfill your commitments in the most profitable way possible. Our platform can handle complex processes like split shipments, drop shipping, customized products, continuity programs, and digital fulfillment. With our multichannel order management system, you can easily coordinate fulfillment across all locations and providers, effectively directing orders to the most cost-efficient fulfillment location for shipping.

Streamline and oversee all stages of the order process, directing orders to the most economical fulfillment center for efficient shipping.
Capture and verify orders, release them, confirm shipments, engage with customers, and handle payments.
Manage intricate operations such as dividing shipments, utilizing drop shipping, handling personalized items, implementing continuity programs, and executing digital order fulfillment.
Maximize profit by coordinating commitments via a multichannel order system integrating all locations and providers.

Fulfillment Execution

Nirmalya Enterprise Platform Suite's robust order management system excels at handling personalized orders and catering to make-to-order needs efficiently. It seamlessly integrates with various service providers of choosing, offering a digital fulfillment experience that is tailored to your business requirements. Leveraging Nirmalya Enterprise Platform Suite's advanced pick, pack, and ship capabilities, along with its seamless integration with key shipping providers, ensures a streamlined fulfillment process across all your locations, showcasing excellence in order fulfillment operations.

Provide personalized and custom orders to satisfy customers and exceed expectations
Easily integrate with a range of service providers and shipping companies for seamless operations.
Enhance digital fulfillment by offering a personalized experience with cutting-edge pick, pack, and ship capabilities.
Enhance fulfillment procedures in all locations to increase overall profitability.

Drop Shipping and Endless Aisle

Nirmalya Enterprise Platform Suite's order management stands out for its seamless automation, offering a comprehensive drop-ship fulfillment process that empowers businesses to diversify their product range without the need for additional storage space. This feature, in essence, enables companies to embrace the concept of the endless aisle successfully. With its multichannel order management capabilities, Nirmalya Enterprise Platform Suite equips businesses with all the essential tools and functions necessary to efficiently oversee and maximize the benefits of drop-ship programs. In today's competitive market, this kind of sophisticated and professional solution can truly make a difference in streamlining operations and driving profitability.

Businesses can expand their product offerings without the need for extra storage space through a comprehensive drop-ship fulfillment process.
Enhance business capability to effectively implement the concept of the endless aisle by utilizing multichannel order management features.
Provide businesses with the necessary resources to effectively manage and optimize drop-ship programs.
Enhance efficiency and boost profits in a competitive market with an advanced, automated suite of tools.

Inventory Visibility

Nirmalya Enterprise Platform Suite's multichannel order management stands out for its ability to offer a detailed view of inventory, covering warehouses, stores, 3PLs, and drop-ship partners. In the world of commerce, having visibility across internal and external supply sources is essential, and this suite excels in providing just that. By effectively handling commitments and available-to-promise inventory across all channels, it seamlessly bridges the gap between commerce and the supply chain, ensuring that promises are kept without overcommitting. With its strong inventory planning, replenishment, and warehouse management features, businesses can enhance their inventory management across various locations, making it a reliable solution for optimizing operations.

Ensure a comprehensive overview of inventory within warehouses, stores, third-party logistics providers (3PLs), and drop-ship partners is available.
Ensure seamless visibility between internal and external supply sources by bridging the gap between commerce and supply chain.
Effectively manage commitments and available-to-promise inventory across all channels to optimize operational efficiency.
Improve inventory control at multiple locations with robust inventory planning, restocking, and warehouse management capabilities.

Customer Support

Nirmalya Enterprise Platform Suite's customer relationship management offers a seamless solution for customer service representatives and store associates by providing efficient order management capabilities that deliver pertinent and real-time information. The suite's multichannel order management feature equips your employees with the necessary data to promptly address customer inquiries regarding product availability, facilitates order placement, and effectively manages post-order modifications and complications. By leveraging these tools, your team can enhance customer service, streamline operations, and ensure customer satisfaction, ultimately boosting your business's overall performance and reputation.

Enable customer service representatives, store associates, and other departments with unified customer relationship management.
Provide employees with essential data to enhance their order management capabilities and access real-time information for efficient operations.
Enable smooth order placement and effectively handle post-order modifications with ease.
Improve customer service, streamline operations, and guarantee customer satisfaction to enhance the overall performance and reputation of the business.

Our implementation strategy is designed to ensure that your business operations undergo a swift and seamless transformation, resulting in faster time to value. Our experienced consultants utilize a structured approach that combines extensive industry knowledge with the latest implementation techniques. This enables you to expedite the deployment of our powerful solution and experience a rapid return on investment.

Through our streamlined process, you can optimize productivity and streamline business processes with minimal disruption. We have consolidated the expertise gained from global deployments into a set of leading practices, providing a clear path to success and delivering rapid business value.

With Nirmalya, you can confidently expect to go live within a predictable timeframe through smart, stepped implementations.

Nirmalya offers its services to companies of all sizes, including startups, fast-growing businesses, medium-sized enterprises, large corporations, and non-profit organizations. We assist these companies in streamlining their operational capabilities without the need for significant capital and operational expenditures. By eliminating the burden of maintaining an Enterprise Resource Planning system, which typically involves investments in manpower, hardware, and software, we help companies focus on their core activities.

Our collaboration with companies involves an initial setup fee for implementation, followed by an annual license fee based on the modules chosen by the customer for implementation. As businesses expand, customers have the flexibility to incorporate new modules as needed.