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Customer Stories

Whessoe Transforms Through Digital Innovation: Unleashing the Power of Data and Analytics for Concrete Success

Whessoe Paves the Way with Unified Nirmalya Enterprise Resource Planning

Whessoe, a renowned sustainable readymix concrete manufacturer in Loas, has successfully embarked on its digital transformation journey by seeking the expertise of NERP. This strategic decision has empowered Whessoe to witness an array of compelling benefits across the company, benefiting not only its employees and shareholders but also enhancing the overall business operations. Some notable accomplishments resulting from this collaboration include expedited reporting processes, comprehensive oversight of operations, broader accessibility to the system, and cutting-edge analytics equipped with real-time data - all of which have significantly improved decision-making capabilities. These achievements stand as a testament to Whessoe's commitment to innovation and its pursuit of concrete success.


Increase in Revenue


Total Cost of Ownership


Time to Value

The Challenge

Whessoe, a distinguished manufacturer of Readymix Concrete, is devoted to delivering exemplary standards in terms of quality, efficiency, dependability, and effectiveness.

With an unwavering emphasis on resource optimization, maximizing machine utilization, and streamlining processes to ensure quality and compliance. Nonetheless, in order to sustain a competitive advantage, the company acknowledges the significance of attaining outstanding performance while effectively managing costs. This involves optimizing resources, eliminating inefficiencies, automating routine tasks, enhancing data visibility, optimizing inventory management, streamlining logistics, and implementing batch-plant automation with Scada technology.

Previously, they heavily relied on spread sheets and some accounting software to manage its production & supply chain processes. However, this approach proved to be challenging in controlling material flow and meeting production demands in an unpredictable market. Furthermore, the company faced difficulties in analyzing data collected from various batch-plants, financial or operating KPIs, which hindered data visibility and led to inefficiencies in routine tasks.

In order to surmount these obstacles and enhance its operations, the company embarked on a digital transformation venture. Opting for the unified platform NERP, they sought to achieve streamlined operations from order management to production planning, procurement, delivery, and financial management. This platform ensured consistent data and profound insights for effective decision-making. By embracing NERP, Whessoe aspires to augment overall efficiency, standardize data, and enable more informed decision-making capabilities.

The Solution

Whessoe opted to embrace cloud technology as a pivotal component in their digital transformation strategy, resulting in the adoption of NERP. This decision was predicated on their aspiration to incorporate industry-leading practices, streamline operations across diverse units, and capitalize on the agility and expediency facilitated by cloud technology.

The primary reason for opting for this solution was its capacity to utilize the built-in functionality in order to enhance the efficiency of streamline operations. Additionally, it enables the centralized management of all batch plants, provides improved data visibility, automates routine tasks, aligns the supply chain, and remains accessible 24/7 from any location or device. Moreover, it seamlessly integrates with SCADA. Furthermore, the concept of user configuration gives assurance of a customized implementation that precisely addresses the company's unique requirements. The swift deployment capability of cloud technology was also a crucial factor considered, as it allows for quick setup without the need for additional resources. This results in significant time savings, enabling the company to focus on value-added activities.

Whessoe's adoption of NERP in the cloud facilitates a comprehensive transformation in various domains such as Production, Procurement, Logistics, Finance, Warehouse Management, Quality Management, Human Resource, Customer Relationship, Asset Management & Maintenance, Governance & Compliances, and Dashboard & Analytics. As a result, the company's team can redirect their focus from system operation management to more value-adding tasks, effectively reducing the total cost of ownership in these areas.

The Result

Using NERP has allowed Whessoe to improve operational integration, simplicity, and efficiency. Collaboration, transparency, and decision security have also been enhanced. In addition, the purchasing department has witnessed reduced operational expenses and improved compliance from suppliers, resulting in heightened confidence in process quality and deliverables. The introduction of cross-departmental reporting has generated valuable cost insights, enabling effective evaluation of suppliers and acquisition of competitive prices.

The implementation of NERP in production has established a continuous digital feedback loop between current operations and future forecasts, aiding in the identification of patterns and ensuring timely availability of materials without the risk of excess inventory. Additionally, faster financial reporting has been achieved, with monthly closing time reduced from five days to one and a half days. This has provided comprehensive oversight of the entire process, driven by more accurate and real-time data, leading to better decision-making. Advanced analytics, especially for financial and operational Key Performance Indicators (KPIs), have been incorporated, enhancing the accessibility of the system and fostering a more cohesive ecosystem among business partners. Consequently, these improvements have resulted in increased profitability.

Whessoe's sales department has experienced an impressive 20% surge in revenue, courtesy of the successful integration of NERP. In addition, the enhanced punctuality in product delivery has fostered trust among customers who can now depend on the timely accessibility of finished goods, resulting in heightened satisfaction levels.

In essence, NERP has emerged as the cornerstone of Whessoe's concrete business. With all operations seamlessly consolidated on a cloud-based platform, tasks ranging from production and finance to order management are now handled more efficiently. Consequently, this optimization enables the team to concentrate on seizing business prospects and catering to the needs of their esteemed clientele.

Key Business Outcomes and Advantages Include

  • Achieved cost reduction, enhanced supplier compliance, and witnessed a significant 20% increase in revenue.
  • Implemented cross-departmental procurement reporting for comprehensive evaluation of suppliers, costs, and pricing.
  • Enhanced transparency to effectively manage the production of smaller batch sizes and a diverse range of products.
  • Enabled identification of patterns and ensured timely availability of necessary components, eliminating excessive inventory.
  • Improved on-time delivery, instilling customer confidence in the accessibility of promised products.
  • Enhanced system accessibility for a more coordinated ecosystem among business partners and enabled full process oversight with reliable, real-time data for improved decision-making.
  • Allowed for the enhancement and optimization of marketing strategies to effectively drive sales and generate higher revenue.
  • Utilized the Support approach, resulting in the efficient and simultaneous resolution of all incidents in real-time with the implementation of a unified platform.

Featured Solutions & Services

  • ERP leverages an in-memory database specifically designed for digital business and the Intelligent Enterprise, allowing for the maximization of data potential.
  • HCM effectively addresses employee needs and bridges experience gaps to ensure a resilient and productive workforce.
  • CRM empowers marketers to enhance customer lifetime value by providing real-time, omni-channel experiences.
  • WMS optimizes inventory control, streamlines order fulfillment, and enhances overall operational efficiency, offering improved accuracy, productivity, and real-time visibility.
  • EDM simplifies approval processes through customizable workflows, automated notifications with version control, security measures, and cost savings, making it an essential tool for print media businesses.
  • MES acts as a dynamic information center that links different elements of the production process, effortlessly blending separate systems to achieve unmatched insight and command over their operations.
  • PMS facilitates superior resource allocation, risk mitigation, and encourages a culture of open and transparent communication channels. This enables team members to readily share information, exchange innovative ideas, and promptly address any arising issues or concerns.


Whessoe Concrete, an esteemed organization based in Loas, has been a prominent player in the field of readymix concrete for more than two decades. Renowned for its cost-effective and innovative concrete solutions, the company has made substantial investments in advanced research, production, logistics, customer service, and quality control systems, positioning itself at the forefront of the industry. As the most technologically advanced ready mix concrete company in India, Whessoe Concrete has developed a loyal client base within the construction sector. To meet the growing demands of the industry, the company has expanded its operations to numerous locations.

Industry Segment Region Company Size
Manufacturing Ready Mix Concrete Laos 200+ Employee

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We have significantly enhanced efficiency by centralizing, hosting, and making all our operations accessible in the cloud. Nirmalya Unified Platform has enabled us to support remote sales and customer service, offer an elevated level of service to our customers, and effectively manage our operations with real-time data.

Saroj Patro | CMD, Shoukeen Industries

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