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Unified Commerce

Ensure a cohesive and comprehensive commerce experience by centralizing and supervising all facets, including online and in-store transactions, accounting, order management, and inventory control.

Elevate your business to new heights with our unified commerce module integrated into the NERP platform. It offers a comprehensive solution that merges ecommerce and point-of-sale functionalities, allowing businesses to break free from the limitations imposed by separate online and in-store platforms. By seamlessly integrating all customer touchpoints, it facilitates a unified approach that enhances business operations and streamlines commerce applications. This results in a centralized repository for item, inventory, customer, and order data, enabling the creation of personalized, cross-channel shopping experiences. Moreover, it enables B2C and B2B enterprises to effortlessly link customer and sales data from their CRM systems to their financial and operational records. By leveraging the capabilities of our unified commerce platform, businesses can deliver tailored experiences to buyers across various sales channels. Embracing this technology is imperative for improving customer experiences in today's ever-evolving market. Forward-thinking businesses are now acknowledging the significance of adopting enhanced capabilities in selling channels, integrating inventory management, partnering with manufacturers, wholesalers, and distributors, managing retailers efficiently, and implementing data-driven loyalty programs.

Business Connectivity

Seamlessly integrate multiple channels and locations within a business, encompassing ecommerce, POS, order management, inventory, financials, and support.

Revolutionize Operations

Unify with a mobile point-of-sale system to empower sales associates with efficient tools and valuable information, enabling them to assist and engage shoppers effectively.

Streamline Fulfilment

Efficiently handle orders from diverse channels, including POS, web, call centre, mobile, and kiosk, through a centralized platform, enabling swift order management.

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Unified

Bringing data, technology & expertise together to transform your business and make future-ready.

Connected

Integrating different varieties of data to enhance transparency, insights, and transform digitally to capitalize on data and innovate without boundaries.

Interoperable

Reliable & Resilient – your platform & partner for digital transformation without limits.

Elevate, Adapt, and Thrive

Experience a multitude of benefits that awaits

  • Enable customers to effortlessly explore, create, and purchase their desired items promptly and effectively through a self-service feature seamlessly integrated into Unified Commerce.
  • Ensure utmost adaptability of your commerce website to cater to the ever-evolving demands of your customers and business.
  • Elevate the connection between buyers and sellers, guaranteeing that the right products reach the appropriate audience.
  • Streamline the technical aspects by seamlessly integrating commerce solutions behind the scenes, creating a cohesive system with a unified data model.
  • Tailor product recommendations and experiences to suit the preferences and needs of authenticated, recognized, and anonymous users, providing a personalized touch to enhance their overall satisfaction.
  • Enhance customers' search journey by consistently displaying desired products through personalized recommendations and interactive experiences for users who are authenticated, recognized, or anonymous.
  • Enable seamless selling and customer engagement through collaborative efforts, regardless of their location and device.
  • Synchronize sales endeavors with organizational goals and prioritize lucrative transactions through comprehensive deal analysis and performance indicators, including expenses, discounts, profit margins, and overall profitability.
  • Simplify the generation of documentation by automating the process, enabling the creation of comprehensive materials such as proposals, personalized detailed quotes, and statements of work, engineering documents, data sheets, and contracts.

Prominent attributes to enhance your organization

Nirmalya platform effortlessly integrates financial management and accounting with robust compliance management, resulting in enhanced business performance and improved efficiency of financial close processes, all while substantially minimizing back-office expenses.

B2B & B2C Commerce

Unified Commerce provides a cloud native solution designed as an API-first service, equipped with comprehensive REST support. Whether you prefer utilizing the provided storefront, adopting a completely headless approach, or pursuing a balanced combination, you have the flexibility to choose the deployment option that aligns with your business needs. By integrating commerce solutions seamlessly into a unified data model, you can streamline the technical complexities and establish a cohesive system. Additionally, you can simplify your technology ecosystem and reduce the total cost of ownership without compromising on the advantages of having both B2B and B2C capabilities.

  • Simplify audience categorization, product recommendation, and self-service delivery to customers using a unified platform.
  • Enhance customers' search journey by consistently displaying desired products through personalized recommendations and interactive experiences for users who are authenticated, recognized, or anonymous.
  • Streamline management and consolidate various tasks into a single, user-friendly interface by leveraging unified administrative tools.

Streamlined Configuration

Configure empowers to accurately customize product or service offerings and generate professional quotes promptly to cater to customers' pricing requirements. Provide comprehensive self-service encounters across various platforms for the evolving self-reliant buyers. Grant customers the desired flexibility to independently explore and finalize transactions, while also offering access to a representative if needed. Maintain a customer-centric approach by ensuring precise and functional product configurations. Leveraging built-in intelligence, attain the ideal product assortment, even if there are modifications in the product assortment over time.

  • Equip sales teams with efficient and user-friendly instructions to discern customer requirements and propose suitable product suggestions.
  • Enable seamless selling and customer engagement through collaborative efforts, regardless of their location and device.
  • Streamline the configuration procedure by employing a shared product framework to swiftly generate quotations with a single click or serve as a foundation for customization.

Real-time Pricing

Our platform offers smartly crafted pricing and discount details, including optimal price determination, average selling price, price comparison scatterplots, last price paid, and other essential deal comparison analytics. By simplifying pricing variability, your sales team can devote their attention to identifying customer needs and cultivating stronger relationships. Our system also accommodates multiple price books, discretionary discounting, localization, seasonality, promotions, channel pricing, multi-tier pricing, and various other features.

  • Deliver consistent, up-to-the-minute pricing and discounting information to your sales teams, in accordance with prevailing promotions and regulations.
  • Streamline the validation and approval process by automating it, while ensuring that only authorized approvers have access at every stage of the sales procedure.
  • Synchronize sales endeavors with organizational goals and prioritize lucrative transactions through comprehensive deal analysis and performance indicators, including expenses, discounts, profit margins, and overall profitability.

Streamlined Bidding/Quotation

Effortlessly generate professional quotes and proposals with just one click. This efficient process ensures that your proposals are equipped with up-to-date and precise data, enhancing the customer experience by delivering tailor-made, branded proposals. Gone are the days of fragmented information slowing down your sales cycles - our streamlined approach eliminates the piecemeal flow. Seamlessly create dynamic contracts complete with approvals and signature routing; efficiently compare and merge contracts, effectively identifying disparities between versions.

  • Simplify the generation of documentation by automating the process, enabling the creation of comprehensive materials such as proposals, personalized detailed quotes, and statements of work, engineering documents, data sheets, and contracts.
  • Seamlessly collect signatures by fully integrating with top e-signature vendors in the market, ensuring a smooth and effortless process.
  • Enhance the customer experience by delivering personalized and branded proposals that cover all aspects, avoiding the fragmented flow of information that hampers sales cycles.

Headless Content Management

Think of it as your digital cupboard, storing all your assets and structured content, ready to help you create stunning digital experiences across all channels or touch points. It comes with a centralized asset storehouse at the heart, all loaded with content as a service APIs. Plus, our site builder and an easy-to-use drag-and-drop editor are there to help you whip up the perfect digital experiences for any of your target groups. It is your perfect tool to get the most out of your content and doesn't just make content creation hassle-free, but also aids in distributing it effectively.

  • Streamline collaboration and supervision by uniting diverse members of your content marketing team who possess exceptional skills in workflow management, content storage, and scheduling to maintain organization and efficiency.
  • Expedite the endorsement and publication of meticulously selected, branded content across all customer-facing divisions, including marketers, sellers, and partners with ease and punctuality.
  • Centralize the management of your entire content repertoire, enabling the seamless delivery of brand experiences to any platform thoughour platform that supports every asset, user, and brand encounter, ensuring efficient content distribution.

Take Control of Your Business

Maximize the advantages offered by the Unified NERP platform, specifically designed for seamless integration of content management, supply chain management, customer relationship management, financial and billing data, along with customer and sales data. This transformative platform streamlines the order-to-cash process, leading to shorter sales cycles and increased accuracy, ultimately resulting in higher revenue generation.Furthermore, capitalize on the convenience of centralizing all aspects of your business operations within the comprehensive NERP platform, accelerating business growth, boosting sales figures, and optimizing resource allocation.

  • Enhance the worth of your products and services while fostering enduring relationships and generating recurring revenue for your business.
  • Obtain comprehensive insights into your organizational performance by leveraging preconfigured cross-functional analytics that encompass all facets of your operations.
  • Amplify the value of your offerings and cultivate lasting customer connections through the steady stream of recurring revenue for your business.

Dashboard and Analytics

Business intelligence platform is highly robust and provides valuable insights for both B2B and B2C commerce ventures though streamlining operations, gaining comprehensive insights, leveraging analytics, and ensuring data security, businesses can achieve growth and success. Whether operating in the B2B or B2C space, a unified dashboard and analytics system is crucial to thrive. This system amalgamates data from various sources, including sales transactions, customer behavior, and marketing campaigns, and presents it in an easily understandable visual format. By embracing this integrated approach, businesses are empowered to make informed decisions, deliver exceptional customer experiences, and stay ahead in the competitive marketplace.

  • Obtain a comprehensive perspective on vital metrics and performance indicators, facilitating data-informed decision-making and strategy optimization for businesses.
  • Empower executives to make proactive choices by streamlining marketing campaigns, fine-tuning pricing strategies, or identifying novel business prospects.
  • Uncover bottlenecks, inefficiencies, or areas requiring enhancement in order to optimize supply chain, inventory management, and order fulfillment processes for businesses.

Resolving a wide range of challenges

Cohesive Experiences

Merge the online and in-store purchasing journeys by utilizing a single platform that stores customer, order, and inventory data, eliminating fragmentation.

Order Processing

Streamline the management of orders in one centralized system to ensure prompt and efficient delivery, resulting in enhanced customer satisfaction and increased profitability.

Optimize Supplier

Establish robust connections between global supply and distribution networks to foster real-time information exchange, improved coordination, quicker response times, and reduced time to market.

Data Consolidation

Attain a comprehensive, real-time overview of your business operations by merging disparate sources of customer, order, and inventory data into one cohesive repository.

Understand Customers

Gain a holistic, cross-channel perspective of each individual customer, enabling consistent and tailored service, fostering loyalty, nurturing relationships, and maximizing lifetime value.

Real-time Insight

Synchronize inventory, order, and fulfilment data seamlessly across various online marketplaces, ecommerce storefronts, point of sale systems, and third-party logistics providers.

Accelerated Value Realization

Our implementation strategy is designed to ensure that your business operations undergo a swift and seamless transformation, resulting in faster time to value. Our experienced consultants utilize a structured approach that combines extensive industry knowledge with the latest implementation techniques. This enables you to expedite the deployment of our powerful solution and experience a rapid return on investment.

Through our streamlined process, you can optimize productivity and streamline business processes with minimal disruption. We have consolidated the expertise gained from global deployments into a set of leading practices, providing a clear path to success and delivering rapid business value.

With Nirmalya, you can confidently expect to go live within a predictable timeframe through smart, stepped implementations.

How much does it cost?

Nirmalya offers its services to companies of all sizes, including startups, fast-growing businesses, medium-sized enterprises, large corporations, and non-profit organizations. We assist these companies in streamlining their operational capabilities without the need for significant capital and operational expenditures. By eliminating the burden of maintaining an Enterprise Resource Planning system, which typically involves investments in manpower, hardware, and software, we help companies focus on their core activities.

Our collaboration with companies involves an initial setup fee for implementation, followed by an annual license fee based on the modules chosen by the customer for implementation. As businesses expand, customers have the flexibility to incorporate new modules as needed.

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