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Media and Entertainment companies are embracing a wide range of digital experiences such as streaming, gaming, on-demand content, and second-screen interactions. This shift allows audiences to consume content at their own convenience, regardless of their location. Nirmalya offers cutting-edge solutions to meet and exceed consumer expectations, enabling media and entertainment companies to innovate on a global scale. Our comprehensive capabilities span content development, production, broadcasting, over the top (OTT) services, and more, empowering you to unlock operational efficiencies and optimize resources to deliver unparalleled customer experiences. With NERP, you can drive sustainability and unlock new revenue streams in the media and entertainment industry. Our solutions enable intelligent and sustainable practices that maximize the value of your offerings, monetize audiences effectively, and deliver personalized experiences.

When it comes to Media and Entertainment, having a reliable partner who understands the unique challenges of the industry is crucial. Our platform is designed to meet the contemporary needs of both large and small enterprises. By offering an innovative platform, we support provider organizations of all sizes in achieving success. With our intuitive, secure, and intelligent solutions for Media and Entertainment providers, we aim to enhance care outcomes, facilitate informed decisions, reduce costs, and foster superior experiences for customers, and staff. You can rely on Nirmalya to assist you in fast-tracking growth, optimizing profitability, and positioning your business for long-term success. This partnership ensures that businesses receive tailored solutions that address their unique needs and provide a competitive edge in the market.


Customer Experience

Maximize advertising performance and achieve better results by utilizing high-quality targeting data, innovative contextual technology, and robust measurement solutions. With our platform, you can effectively reach your target audience, safeguard your advertising budget, and analyze the impact of your campaigns to gain a deeper understanding of their effectiveness. You can craft seamless marketing experiences that are empowered by data, creating unparalleled satisfaction among your customers. Our platform enables your team to enhance campaign engagement, personalize B2B strategies, optimize B2C channels, and gain valuable real-time insights. Drive responsive sales across all customer touchpoints with NERP Sales. This cutting-edge, integrated selling and buying solution seamlessly connects sales and commerce with service, marketing, and the overall customer experience.

  • Integrate seamlessly with all applications across your enterprise, enhance functionality with cutting-edge technologies, operate on a secure platform, and equip your organization with robust analytics and adaptable artificial intelligence capabilities.
  • Enhance the speed of resolving issues through AI-powered recommendations, comprehensive data visibility, and collaboration tools that facilitate seamless communication across different departments. Channel basic customer inquiries towards digital platforms, allowing your experts to focus on addressing more intricate customer requirements.
  • Harness the potential of innovative technologies and interconnected applications, enabling you to engage with customers when they need assistance and enhancing interactions by making them smarter and more contextually aware.

Content Creation & Production

Media companies must also have the ability to adapt swiftly to changes in the market. This is where the concept of a single source of truth comes into play. By leveraging a centralized system to capture, store, and analyze transactional data, media organizations can gain real-time financial insights and make informed, agile business decisions. When a media company invests billions of dollars in creating and acquiring content, it becomes imperative to respond swiftly to market changes in order to optimize revenue and minimize risks. However, the complexity of the media industry, with its multifaceted revenue streams and extensive transactions, poses challenges in extracting meaningful insights from a vast amount of data. A single source of truth serves as a centralized repository that captures, stores, and analyzes this transactional data, transforming it into actionable intelligence.

  • Analyse historical data and industry benchmarks to determine resource allocation across different content production activities. Prioritize investment in areas that drive the highest return on investment (ROI) and consider outsourcing non-core activities to subcontractors or contingent workers.
  • Leverage technology solutions to streamline content production processes, reducing human errors and time-consuming manual tasks. Workflow automation tools can help in managing schedules, reviewing and approving content, and tracking performance, maximizing operational efficiency.
  • Compare actual expenses against budgeted amounts to identify significant variances. Analyze the reasons for the variances and assess the impact on future budgeting and forecasting.

Personalised Experiences

Personalization of customer experiences and building strong relationships serve as critical factors in distinguishing media and entertainment companies in their ability to attract, satisfy, and maintain consumer loyalty. By capitalizing on opportunities to upsell content, cross-sell complementary services or products, and cater to niche audience preferences, these companies can generate additional revenue streams. To achieve the desired level of personalization, media and entertainment companies need to prioritize implementing essential strategies such as Customer Identity and Access Management (CIAM), leveraging insights for engagement purposes, fostering customer-centric interactions, effectively managing customer experiences, and incorporating AI-driven recommendations.

  • Utilize advanced analytics and data-driven insights to develop compelling and pertinent content that connects with viewers. By comprehending the preferences and actions of consumers, generate targeted marketing campaigns, offer personalized recommendations, and deliver content that meets the expectations of the audience.
  • Employ AI algorithms to analyze extensive user data and gain insights into viewing habits and preferences. This enables the provision of customized content suggestions for each individual, enhancing engagement and satisfaction.
  • Leveraging personalized customer experiences and relationships holds significant potential for revenue generation in the media and entertainment industry. By understanding customer preferences, companies can effectively promote additional content, cross-promote related services or products, and identify specific target audiences for tailored content consumption.

Content Distribution

Obtaining content rights is a multifaceted and costly endeavor, necessitating optimal returns on investment. It is imperative to have a comprehensive overview of the intellectual property owned by your organization in order to maximize the value of your content. Furthermore, it is crucial to facilitate cutting-edge practices that involve clearance of rights at the time of consumption. By utilizing a unified platform, you can efficiently manage various aspects such as rights acquisition, outbound and inbound royalty, license sales, real-time availability of rights, high-volume micropayments, and finance.

  • Enhances visibility of license availability, simplifies contract management, and improves sales tracking and reporting efficiency.
  • Optimizes payment processing for small-scale content usage through a streamlined high-volume micropayment and finance system, guaranteeing fair compensation for creators and contributors.
  • Seamlessly tap into content opportunities and mitigate legal complexities by implementing a real-time rights availability system, enabling organizations to stay informed about the status of acquired rights, ensuring compliance, and maximizing content utilization.

Content Monetization

To optimize your revenue streams beyond traditional license fees and advertising, it is essential to effectively handle various channels such as subscriptions, e-commerce, in-app purchases, merchandising, donations, and nonfungible tokens. By leveraging nirmalya's media and entertainment solutions, you can embrace innovative revenue models and swiftly adapt to market dynamics. Our comprehensive platform aids in effectively managing high-volume subscription lifecycles, conducting advanced profitability analysis at the customer or content level, leveraging analytics and insights to enhance business outcomes, and ensuring insight-driven engagements. Additionally, we provide media-specific commerce solutions, making it easier to manage diverse revenue sources from a single platform.

  • Effectively manage the entire lifecycle of your high-volume subscriptions, starting from acquisition and extending to retention. Gain valuable insights into customer behavior, enabling you to personalize your offerings and enhance subscription renewals.
  • Seamlessly integrate e-commerce capabilities into your media and entertainment platforms, allowing for a smooth incorporation of exclusive merchandise, digital products, and event tickets. Unleash additional revenue streams by leveraging these possibilities.
  • Acquire valuable insights into the most profitable segments of your audience and optimize your content offerings accordingly. By comprehending which content generates revenue and engagement, you can refine your strategies and optimize profitability.

Simplify Procurement

Streamline and incorporate source-to-pay processes seamlessly by leveraging a user-friendly interface, embedded data analysis capabilities, and collaborative functionalities that streamline supplier management. This solution facilitates optimal supplier selection, ensures adherence to spending regulations, and ultimately enhances profitability. Centralize your operations through a unified platform to effectively handle direct materials, services, and intricate procurement tasks. Enhance organizational agility by employing Supplier Relationship Management, while driving additional value through strategic sourcing initiatives. Efficiently oversee the complete supplier contract lifecycle, ensuring compliance at every stage. Amplify business value through insightful analytics, and foster enhanced supplier productivity and cooperation. Achieve significant cost savings by channeling purchases to approved suppliers with negotiated price agreements. Customize approval protocols to guarantee adherence to spending regulations, thereby simplifying exception management across various platforms, including smart phones and tablets.

  • Streamline purchasing by automatically generating purchase orders from approved requisitions and effortlessly track revisions through a comprehensive change history. Automating invoice processing reduces workload, minimizes errors, and expedites supplier payments.
  • Effectively handle supplier activities and facilitate document exchange. Our user-friendly portal offers self-service access to supplier registration, profiles, catalogs, orders, shipments, invoices, forecasts, and more.
  • Enhance customer service, accelerate order processing, and optimize fill rates with efficient back-to-back and drop ship fulfillment. Maintain consistent stock levels across multiple locations through automated replenishment purchases while simultaneously optimizing cash flow.

Protect Enterprise

Integrate proactive measures into your organization's operations to foster trust and strengthen resilience in the face of constant shifts and disruptions. Our security and audit platform, risk management and compliance, empowers you to regulate user access to your financial information, monitor user activities, and streamline compliance adherence through automated processes. With our unified platform, you can effortlessly design secure and compliant user roles during implementation efficiently assess and authorize user access, eliminate the need to export sensitive security data by employing risk management, and conduct transaction audits to detect instances of fraud, error, and policy breaches.

  • Simplify financial reporting and compliance, and replace manual spreadsheets and cumbersome audit processes with a simple digital workflow.
  • Streamline enterprise risk management, business continuity planning and Calculate risks using analysis and context models to determine the best course of action.
  • Audit transactions to identify fraud, error, policy violations by analyzing all requisitions, purchase orders, invoices, expense reports, customer orders, and more.

Gain Agility

NERP allows for efficient modeling and planning across various business functions including finance, HR, supply chain, and sales. By utilizing this platform, you can streamline your financial closing processes and gain valuable insights to make informed decisions. The agility and comprehensive understanding provided by NERP empowers you to outperform competitors in any market condition. This solution facilitates seamless modeling and planning for finance, HR, supply chain, and sales, while also expediting the financial closing process and supporting better decision-making. You can drive connected and agile plans, ranging from scenario modeling and long-term planning to budgeting and line of business planning. These plans are built on industry best practices and leverage cutting-edge technologies. Furthermore, it helps you gain comprehensive knowledge of costs and profitability, accelerates the closing of your financial records, streamlines account reconciliation, brings together tax and finance departments, enhances analytics and reporting capabilities, and enables effective management of your enterprise data.

  • Quickly adapt to evolving business and regulatory needs by ensuring faster, precise, and transparent reporting. Utilize the comprehensive built-in features that encompass all aspects of end-to-end closing procedures.
  • Streamline the reconciliation of accounts and matching of transactions through automated processes. Enhance the effectiveness and precision of your financial statements while mitigating the inherent security and risk factors related to these operations.
  • Effectively handle organizational transformations through enterprise data management, incorporating enterprise data governance, visualizing change data, and managing hierarchies.

Resilient Supply Chain

Accurate forecasting is the backbone of any successful supply chain. By leveraging advanced forecasting tools, businesses can analyse historical data, market trends, and customer demands to predict future supply needs. These tools use sophisticated algorithms and machine learning techniques to generate accurate forecasts, helping businesses optimize inventory levels, production schedules, and procurement activities. The ability to anticipate supply needs enables businesses to respond proactively to changes in demand and maintain a competitive edge in the market. Effectively manage demand planning, supply chain coordination, order fulfillment, and production operations with utmost efficiency. Foster seamless collaboration throughout the entire supply chain to enhance service levels, mitigate interruptions, and optimize expenditure.

  • Collaborate digitally with suppliers throughout the supply chain, businesses can streamline operations and ensure transparency at every step. From the request for quotation (RFQ) to purchase receipt, advanced tools enable seamless communication and data exchange, allows for real-time insights into supplier activities.
  • Have accurate and up-to-date inventory information at fingertips, businesses can optimize stock levels, reduce carrying costs, and avoid stockouts or overstocking. With the capability of tracking enabled via mobile devices, businesses can effortlessly obtain real-time updates on inventory levels, movement, and usage.
  • Enhance supply chain sustainability and flexibility by ensuring visibility throughout your extended enterprise.

Optimize Asset Life-Cycle

Optimize the performance and lifespan of your enterprise assets by leveraging a unified cloud-based platform that incorporates AI, IoT, and analytics. This integrated solution efficiently reduces operational downtime and costs, while enhancing asset management. Benefit from configurable CMMS, EAM, APM, and RCM applications, alongside simplified installation and administration processes. Moreover, enjoy an improved user experience with shared data and streamlined workflows. Elevate your inspection processes with automated asset inspections driven by real-time data and artificial intelligence. Empower your operations, quality, and maintenance teams with remote asset monitoring, asset health assessments, and predictive maintenance supported by AI technology. With a maintenance strategy driven by automation, mobility, IoT data, and AI, experience increased uptime and more efficient operations. Embrace sustainability in your asset management by harnessing the power of data.

  • Streamlining and unifying operations through a single integrated platform enables a holistic overview of assets throughout the enterprise.
  • Exercising control over intricate environments is made possible with advanced analytics, offering deeper insights to optimize assets through informed decision-making.
  • Enhancing resilience and reliability is achieved by employing condition-based maintenance through facility monitoring, addressing potential issues proactively to prevent disruptions.

Billing & Revenue Management

Elevate the potential of subscription and usage-based business models by seamlessly integrating revenue management and recurring billing features offered within the NERP Billing and Revenue Innovation Management solutions. Enhance the transparency levels throughout the revenue management process through the utilization of adaptable, efficient, and automated software for billing, invoicing, and revenue management. Embrace the power of recurring billing and revenue management within the digital economy to augment revenue transparency, all while benefiting from the scalability, flexibility, and automation enabled by our billing and invoicing solutions.

  • Deliver customers with outcomes through subscription-based and usage-dependent services, while facilitating revenue-sharing models across your extended network.
  • Empower your business with the flexibility to adopt any form or mix of prepaid and pay-as-you-go business models through intelligent automation of invoicing and accounting processes, guided by configurable rules.
  • Streamline the processing of high-volume usage-event and financial postings for the Internet of Things and connected devices, ensuring efficiency, automation, and transparency.

Enhance Decision Making

Dashboards and analytics offer preconfigured practical applications, prophetic analysis, and Key Performance Indicators (KPIs) derived from variance analysis and historical patterns. Enhance your understanding of an organization's financial performance and obtain a holistic perspective on profitability, costs, and revenue by executing historical trend analyses and variance assessments employing prebuilt metrics. Delve beyond conventional ledger balances by examining comprehensive journal details and subledger transactions to identify potential discrepancies and peculiarities. Boost the efficiency of payables and receivables by closely scrutinizing the composition of working capital. With the aid of a streamlined platform, dissect revenue analysis, expedite Days Sales Outstanding (DSO), optimize Account Receivable (AR) aging and turnover, enhance payment efficiency, prolong Days Payable Outstanding (DPO), monitor payment aging trends, gain full visibility into company expenditure, and identify instances of fraud and noncompliance.

  • Ensure prompt reimbursement while upholding audit integrity. Effortlessly track performance metrics of the expense cycle time through dashboard "cards" which provide real-time information on incoming volume of expense reports, duration of filing and approval, audit adjustment metrics, and more.
  • Uncover valuable insights by analyzing balances, journals, transaction attributes, and supporting references to cater to all analytical requirements. Establish connections between balances and subledger transaction details.
  • Finance and operations leaders gain valuable insights into asset health, asset composition, and economic lifespan across entities, categories, and associated particulars.

Nirmalya has played a pivotal role in establishing a strong base which has facilitated progress in all aspects of our organization. Consolidating all our operations into a single platform has significantly improved our efficiency, productivity, and customer service.

Punam Pandia | CMD, SAMUDYAM


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